THE WEBSITE, MAZZONI CASA, AND YOU

INTRODUCTION:

This Website (www.mazzonicasa.it)  (the " Website"), is owned by and operated by or on behalf of Mazzoni Casa Srl  (" Mazzonicasa ", "we" “us”).

If you have any questions regarding the Website or these terms and conditions, or in the unlikely event that you have any complaints about any products purchased by you from the Website, you can contact us by telephone on +39 055 570702  or by email at customerservice@mazzonicasa.it or by post using the address given below.

Mazzoni Casa S.r.l.

Viale don Minzoni 13-15 r

50129

Firenze

Company Registration Number n. 575499

VAT Registration Number . IT05788790482

These general terms and conditions of sale ("General Terms and Conditions of Sale") apply to any order you place through www.mazzonicasa.it regardless of how you access the Website, including via any technologies or devices by which Mazzonicasa makes the Website available to You at home or on the move. Please read these Terms carefully and make sure that you understand them before ordering any product from our Website. You should save or print a copy of these Terms for future reference. If you do not agree to these Terms, you must cease using and accessing this Website. By placing an order through the Website, you confirm that you have read, understood and agree to these General Terms and Conditions of Sale in their entirety and you agree to be bound by them. If you do not agree to these General Terms and Conditions of Sale in their entirety, you must not order any product or service through the Website. These terms and conditions together with our Privacy Policy or any other policy referred to in these terms and conditions ("Terms") apply to your use of and access to the Website. These Terms will apply to any contract between us for the sale of any product including any order placed by you for any product over the Website.

CHANGES TO THESE TERMS AND CONDITIONS:

Terms may be changed and updated from time to time and any changes will be effective from the publication of the new terms on the Website. Every time you wish to order products, please check these Terms to ensure you understand the terms which will apply at that time. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Terms and Conditions.

PLACING AN ORDER- OPENING AN ACCOUNT:

To place an order, you can open an account with us (“Your Account”) which will require you to provide some compulsory personal information. Alternatively, you can choose to place your order via the guest checkout. When you order through the Website via our guest checkout you will still need to provide us with certain compulsory personal information in order for us to process your order. However, you can choose to register an account with us after submitting your order. Please see our Privacy Policy to see how your personal information will be used and stored.

Users may later check their complete order-history at: www.mazzonicasa.it/en/your-orders-history  

PRODUCT AND SERVICE DESCRIPTION:

We have taken reasonable precautions to try to ensure that prices quoted on the Website are correct and that all products have been fairly described. However, when ordering products or services through the Website, please note that:

  •     • orders will only be accepted if there are no material errors in the description of the goods or services or their prices as advertised on this Website;
  •     • packaging may vary from that shown on the Website;
  •     • the weights, dimensions and capacities shown on the Website are approximate only;
  •     • whilst we try to display the colours of our products accurately on the Website, the actual colours you see will depend on your monitor and we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery;

Specific order information will be provided related to order-status and giving customers the following order specifications:

Item descriptions:

  •     • Pricing
  •     • Shipping costs 
  •     • Additional accessory charges;
  •     • Terms of payment;
  •     • Payment method
  •     • Delivery address
  •     • Expected delivery schedule
  •     • Conformity of goods statement
  •     • Conditions and procedures for order withdrawal;

By placing an order with us you agree to and accept these Terms. If you are unhappy with or unclear about any aspect of these terms, please contact one of our customer service advisors before placing an order with us either by telephone on +39 055 570702 by email at customerservice@mazzonicasa.it  or by post using the address given above. Calls to our Customer Service team are charged at the local network or network provider rate.  By placing an order via this Website you are making an offer to Mazzonicasa.it to purchase the goods detailed in your order upon the terms described in your order. Once you have placed an order for goods (and delivery, if applicable) we will send you confirmation that your order has been received but this is not a confirmation that your offer to purchase the goods (or for them to be delivered) has been accepted. A contract between you and Mazzonicasa.it for the sale and delivery of our goods will only exist once an order has been accepted, processed and despatched to you. All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order.

TIMESCALES AND DELIVERY CHARGES:

Mazzonicasa.it will only accept orders to be delivered in Italy and/or in the States indicated on the website. The products will be delivered by express shipper to the address indicated by Customer when filling the online order form. Delivery timeline is to be found inside each product description If no fixed date or timeline has been agreed upon, shipping time will be within and no later than 30 days from the date of receipt of Mazzonicasa.it email order-confirmation to the Purchaser

PRICING:

All prices quoted on this Website are accurate at the time of publication, and are quoted in Euros. You will be charged in euros at the time you place your order via the Website. Prices and availability of goods are subject to change without notice

CUSTOMS AND IMPORT DUTIES:

All prices quoted on this Website are accurate at the time of publication, and are quoted in Euros. You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.

PAYMENTS:

Mazzonicasa.it will charge you through the payment method you have selected for. We will take payments from your credit/debit/PayPal account at the time you place your order for any made to order items. For all other types of products, your credit/debit card/PayPal account will be authorised when your order is placed and processed but you will not be charged for the value of the goods until the point that they are despatched to you. This does not affect your legal rights. For each payment issued and received by us. Mazzonicasa.it will proceed to shipping your purchased products and will issue a receipt for the goods shipped. This document is available and printable, only when your order is completed at page www.mazzonicasa.it/en/your-orders-history

Prices and availability of goods are subject to change without notice. Please note that a delivery charge will be added to your order value where appropriate. Mazzonicasa.it shall receive such delivery charge. Please visit www.mazzonicasa.it/en/shipping for delivery times and charges page.

All dates quoted for delivery are estimated-delivery dates only, and may be subject to change. Mazzonicasa.it cannot accept liability for any loss or damage (whether direct or indirect) if delivery takes place at any time other than the estimated date for delivery.

CONFORMITY OF GOODS:

Following the European Directive 44/99 / EC and the Italian Legislative Decree n. 206/2005 (Consumer Code) we take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this Website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used to view the products.Mazzonicasa.it guarantees for a period of 2 years (from customer’s order delivery date) that its  products bear no imperfections. When receiving the goods, Customer will examine them carefully and will communicate to Mazzonicasa.it, wether any imperfections were found within a maximum period of 2 months since its discover and will transmit the communication to Mazzonicasa.it by indicating the specific non-conformity or imperfection that was found, and by completing the return form by addinga picture of the denounced product/products and by adding also the sales receipt.

Goods authorised from Mazzonicasa.it must be returned within maximum delay of 30 days since the email communication to the following address

Mazzonicasa S.r.l.

Viale don Minzoni, 15 r, 

50129, Florence 

Italy  

In order to be entitled to our guarantee service customer must show the sales receipt.

STOCK AVAILABILITY

We endeavour to display all items currently available on our website, and aim to hold stock of all styles and sizes while a product is active. Occasionally, an item will be out of stock. If this is the case and we expect more stock to become available, this will be highlighted in your shopping basket.. If the item is available to purchase on back order, we will provide a promise date for expected delivery. However, if a product is truly out of stock, you will not be able to add it to your shopping basket. If you have already paid for the product or service, we will refund you in full as soon as reasonably possible, but in any event no later than 14 days after receipt of your payment.

RETURN POLICY PROCEDURE: YOUR RIGHT TO CANCEL:

If you are not entirely happy with the goods that you have chosen you may return them to us within 30 days of receipt in accordance with our returns policy. Specified instructions on  how to change or cancel your order before dispatch, are given at our www.mazzonicasa.it/en/placing-an-order Our returns policy applies in addition to your legal right to cancel above and does not affect your legal rights in respect of faulty or misdescribed products. If you return any products in accordance with our returns policy, we will be happy to offer you a refund provided that the products are returned complete, in perfect condition, unused, unwashed and with the original packaging. Items can be returned outside this period if they are found to be faulty but please take extra care to read any specific care instructions provided with your purchase. Return of an item is at your own cost unless the item is faulty Consumer Rights Directive 2011/83 as implemented in the applicable EU member state ("CRD") gives you a legal right to change your mind and cancel (all or part of your order) within 14 days of receipt and receive a refund of all charges for the cancelled goods and the delivery charges. You will then need to return the item(s) by selected shipper or by post.  Please be aware that legal rights of cancellation under the CRD do not apply to certain products and services (for example, made to measure orders, personalised items) or any products with a hygiene seal where the seal is broken. Some of these items may have their own terms and conditions which will be provided to you at the time of purchase. Specified instructions on  how to change or cancel your order after receipt of your products are to be found at www.mazzonicasa.it/en/returns. Following receipt of the form and the related documentation, Mazzonicasa.it will assess the imperfections and non-conformities reported by the Consumer and, will decide, at its discretion, whether to authorize the return of the Products by providing the Consumer with a feedback via e-mail to the address provided by the latter during the registration process on the Site. Following art. 56 paragraph 3 of Legislative Decree 206/2005, amended by Legislative Decree 21/2014, Mazzonicasa.it may temporary suspend the refund procedure until physical return of the goods is completed or until the customer provides evidence of having returned the goodsThe authorization to return the Products does not in any way constitute recognition of non-conformities, the existence of which must be subsequently ascertained upon return. If, as a result of this assessment, the products are not covered by the guarantee, the same will be returned to the customer.

DISCLAIMER & LIMITATIONS OF LIABILITY:

Mazzonicasa.it does not seek to exclude or limit liability for death or personal injury arising from its negligence or that of its members, agents, directors or employees or for any fraudulent misrepresentation. To the fullest extent permitted by law and save as provided above, Mazzonicasa shall not be liable to you by reason of any representation, or any implied warranty, condition or other term, or under the express terms of the contract, or in negligence for any indirect special or consequential loss or damage (including but not limited to loss of profit or loss of saving), costs, expenses or other claims for compensation whatsoever which arise out of or in connection with the use of this website, the supply of the products or their use or resale by you.You must follow any advice we give you to keep products we supply to you safe (including any instructions or product manuals provided with the products). We cannot accept liability for damage to products we have supplied which is caused by your failure to follow this advice. While Mazzonicasa.it uses reasonable endeavours to ensure that the information on this Website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and Mazzonicasa.it will not be responsible for any errors or omissions or for the results arising from the use of such information. While Mazzonicasa takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this Website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system. Your use of our Website is governed by these Terms and our Privacy Policy or any other policy referred to in these terms and conditions. You agree that the information you provide when placing an order is true and accurate in all respects. We only use your personal information for the purposes detailed in our Privacy Policy (eg dealing with orders and accounts, processing payments). You will notify our customer service team of any changes to that information. Whenever you make use of a feature that allows you to upload content to our Website, or to make contact with other users of our site, you must comply with these Terms and any applicable law. Any content you upload to our Website will be considered non-confidential and non-proprietary. Mazzonicasa.it has the right to use, copy, distribute, reproduce, exploit, modify, alter and/or disclose to third parties any such material for any purpose. We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our Website constitutes a violation of their intellectual property rights or of their right to privacy. We may deny you access to the Website at any time in its sole discretion when we believe that your use of the Website is in violation of any of these Terms, any law or the rights of any third party or was not respectful to others. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site and you hereby agree to be responsible to Mazzoni Casa for and indemnify us and keep us indemnified against all costs, damages, expenses, losses and liabilities incurred and/or suffered by us as a result of any claim in respect of your use of the Website.Further, Mazzonicasa.it will not be responsible nor liable for your use of any other Websites which you may access via links within this Website. Mazzonicasa does not control these Websites and is not responsible for their content. Any such links are provided merely as a service to users of this Website and their inclusion in this Website does not constitute an endorsement by or affiliation with Mazzonicasa. The entire liability of Mazzonicasa under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

Mazzonicasa.it will not be liable to you or be deemed to be in breach of these Terms or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Mazzonicasa.it takes no liability for any fraudulent and illegal use by third parties, on misuse of credit cards, checks and other means of payment You may not assign or transfer any of your rights or sub contract any of your obligations under these Terms except with the specific permission in writing of Mazzonicasa.it.

No person who is not a party to these Terms shall have any right to enforce any term under the Contracts (Rights of Third Parties)  Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

COPYRIGHT AND TRADEMARK:

The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Mazzonicasa or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this Website in any form is prohibited save that you may:Copy, print (one copy only) or download extracts of the material on this Website for the sole purpose of using this Website in good faith for domestic purposes or placing an order with Mazzonicasa.it;Also you may copy, print (one copy only) or download the material on this Website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

LAW AND TERRITORY:

To the extent it is possible to exclude the application of other laws and regulations, these Terms and your use of our Website are governed by Italian Law, the court of Florence, and you agree to submit to the non-exclusive jurisdiction of the Italian Court. This does not affect your non-excludable statutory rights. This Website and our Terms have been designed for use within the Italian territory and under Italian law. Whilst we are happy to consider requests for products and enquiries from outside the Italian territory, we give no warranty, express or implied, that the use of this Website or the placing of any order through this Website from outside Italy complies with any applicable non-Italian laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.

If you are a consumer resident in an E.E.A member state, you may bring a claim to enforce your consumer rights in connection with the use of this Website before the court of Florence Italy or the courts of your resident country,it being agreed and understood that in no case may this governing law prejudice the level of a consumer’s protection ensured by the laws of your country of residence. The consumer can also optionally apply to the mediation procedures as per Legislative Decree 28/2010.

OTHER LEGAL NOTICES: 

There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Terms and Conditions govern your use of this Website.

LEGAL COMPLIANCE:

You agree that you will not use, sell or supply any product(s) purchased from Mazzonicasa.it in an unlawful manner and, in particular, will comply with all export controls and sanctions rules.

ENTIRE AGREEMENT: 

These Terms and Conditions and any document expressly referred to in them set out the entire agreement between you and Mazzonicasa.it and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

PRIVACY AND COOKIE POLICY: 

Please see our Privacy and Cookie policy for more information on what personal information and how that personal information will be used and stored. Our Privacy and Cookie Policy explains what personal information we collect about you when you use the Website, and you can view our Privacy and Cookie Policy here. Please note that when you agree to these Terms and Conditions you shall be deemed also to have read and understood our Privacy and Cookie Policy in its entirety.You confirm that all information and details provided by you to us (including on registration) are true, accurate and up to date in all respects and at all times. You can update or correct your details at any time by going to Your Account.When you create an account we may provide you with and/or ask you to use passwords or other means to allow you to access certain areas of the Website and/or to maintain your account security. It is your responsibility to maintain the confidentiality of your password and account information. Mazzonicasa.it shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account. Should you become aware of or suspect any unauthorised use of your password or account, please contact us. If Mazzonicasa.it is suspicious of any fraudulent activity coming from your account, it can reserve the right to refuse you access to your account and can delete the account.When you order through the Website via our guest checkout you will still need to provide us with certain compulsory personal information in order for us to process your order. However, you can choose to register an account with us after submitting your order.